Gnuinne ICT Solutions

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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A pop-up menu will show up. It comprises comprehensive information about all the actions that you can perform on the given page. Each context menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge collection of how-to video clips illustrating how to use our Control Panel. They're created for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the answer you need, explore our comprehensive Frequently Asked Questions database, which covers questions asked by actual individuals and offers real solutions. We regulary "revamp" our FAQ database with new Q&A's in an attempt to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, you can contact our great team of technical support engineers available 24/7/365 and eager to help you with any problem. Each trouble ticket you send will be replied to in less than one hour (the average trouble ticket response time is just 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 105403

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com